Sky man turned up. Didn’t even contemplate fixing the box, swapping it for one he’d brought with him and taking the old one away, along with all of my saved programmes, favourites and series links.
I’m annoyed about this although it was expected. Sky could migrate the saved settings and programmes if they wanted to, but they simply can’t be bothered. They’ve got people over a barrel being the only provider. Another example of where competition is good and a monopoly is flawed.